|Effective July 1, 2020, Pinnacle will no longer be mailing out Coverage Booklets and Cards. Once the customers application is approved, 2-3 weeks AFTER both the agreements and funds have been received by the administrators, the customer will be able to go online and download their coverage information. The procedures are very simple. There is a PDF attached to the email with instructions. If you have any questions, feel free to contact us anytime.